Last Updated: October 2026
Gold Theory is the assumed name (doing business as, or "DBA") of Crafted Creations Design LLC ("Gold Theory," "we," "us," or "our"). This Privacy Policy explains how Crafted Creations Design LLC, doing business as Gold Theory, collects, uses, discloses, and safeguards your personal information when you visit our website (the "Site"), purchase products from us, or otherwise interact with our services.
Information We Collect
Personal Information
When you place an order, contact us, or otherwise interact with our Site, we may collect personal information you voluntarily provide, including:
Name
Email address
Shipping address
Billing address
Phone number
Order information
Customer service communications
Payment Information
Payments made through our Site are processed using Squarespace Payments, which utilizes payment processing services provided by Stripe. Gold Theory does not receive or store your complete payment card information.
Automatically Collected Information
When you visit or interact with our Site and services, certain information may be collected automatically, including:
IP address
Browser type
Device information
Operating system
Pages viewed
Referring website
Date and time of your visit
Browsing and shopping activity
Cookies and similar technologies
How We Use Your Information
We may use your personal information to:
Process and fulfill your orders
Process payments
Ship your purchases
Communicate with you regarding orders, returns, customer support, or other inquiries
Respond to your questions
Improve and personalize our website and customer experience
Analyze website traffic and performance
Provide relevant marketing and advertising where permitted
Detect and prevent fraud or unauthorized activity
Comply with applicable legal obligations
Third-Party Service Providers
To operate our business, we share personal information as necessary with the following service providers that support our website, ecommerce operations, payments, shipping, and analytics.
Squarespace
Squarespace hosts our website and provides ecommerce functionality, including online checkout, order management, and customer account services. Squarespace may collect and process personal information associated with your use of our Site, including website activity, customer account information, order details, billing and shipping information, and cookies or similar technologies.
Privacy Policy: https://www.squarespace.com/privacy
Squarespace Payments and Stripe
We use Squarespace Payments to process payment transactions made through our Site. Squarespace Payments utilizes payment processing infrastructure provided by Stripe.
Squarespace and Stripe may process information necessary to authorize and complete transactions, prevent fraud, comply with financial regulations, and provide payment-related services. This information may include payment details, billing information, transaction information, and certain device or technical information.
Gold Theory does not receive or store complete payment card information.
Squarespace Privacy Policy: https://www.squarespace.com/privacy
Stripe Privacy Policy: https://stripe.com/privacy
United States Postal Service (USPS)
When fulfilling your order, we provide USPS with the information necessary to deliver your purchase, including your name and shipping address.
USPS Privacy Policy: https://about.usps.com/who/legal/privacy-policy/full-privacy-policy.htm
Google Analytics
We use Google Analytics to better understand how visitors use our website and improve the customer experience. Google Analytics may collect information about your interactions with our Site through cookies and similar technologies, subject to applicable consent requirements.
Google Privacy Policy: https://policies.google.com/privacy
Cookies and Similar Technologies
Our website uses Squarespace's cookie banner and consent management tools. Squarespace, Google Analytics, and other website services may use cookies or similar technologies to support website functionality, remember your preferences, analyze website traffic, personalize experiences, and, where permitted, support advertising.
You may accept or reject applicable non-essential cookies through the cookie banner displayed on our Site.
If you wish to change your selection, you may revisit your cookie preferences through the Saved Preferences link available on our Site.
You may also manage or delete cookies through your browser settings.
Marketing Communications
If you choose to receive marketing emails from Gold Theory, you may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
You may still receive transactional communications relating to purchases, orders, returns, or customer service even if you opt out of marketing communications.
Data Sharing and Targeted Advertising
We do not sell personal information for monetary compensation.
We may use analytics and, where enabled, advertising technologies to understand website activity and support our marketing efforts. Depending on applicable law, certain disclosures of personal information for targeted advertising may be considered a "sale" or "sharing" even when no money is exchanged.
Where required by applicable law, you may have the right to opt out of the use or sharing of your personal information for targeted advertising or other covered purposes.
Information about how to exercise applicable privacy choices is available on our Privacy Choices page.
Data Retention
We retain personal information only for as long as reasonably necessary to:
Fulfill orders
Provide customer support
Comply with legal obligations
Resolve disputes
Enforce our agreements
Retention periods may vary depending on the type of information and the purpose for which it is processed.
Your Privacy Rights
Depending on your state of residence and applicable law, you may have certain rights regarding your personal information, including the right to:
Request access to your personal information
Request correction of inaccurate personal information
Request deletion of your personal information
Request a copy of your personal information
Opt out of certain sharing or uses of personal information for targeted advertising where permitted by law
Certain state privacy laws may provide additional rights. These rights are not absolute and may be subject to exceptions permitted by applicable law. To exercise your privacy rights, please contact us using the information below or use the applicable privacy controls available through our Site. We will not discriminate against you for exercising privacy rights available to you under applicable law.
Children's Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take appropriate steps to delete it as required by applicable law.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our Site may contain links to third-party websites and services for your convenience. Gold Theory is not responsible for the privacy practices, security, or content of those third-party websites or services. Your interactions with any third-party website are governed by that third party's own terms and privacy policy. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, services, legal requirements, or operational needs. Any updates will be posted on this page with a revised "Last Updated" date. If we make material changes to this Privacy Policy, we may also provide notice through our website or by email, where appropriate.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us at: hello@goldtheoryjewelry.com